Exhibitor FAQs - SUPERCOMM

Go to the online Floor Plan (requires Java) or email Exhibitor Services at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . You can also download a PDF of the Floorplan.

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3. How do I order items for my booth?

SUPERCOMM 2009 show materials will be available to confirmed exhibitors after January 2009 and will remain accessible until the show. The Exhibitor Services Kit includes order forms for furniture, carpeting, utilities, auxiliary services as well as shipping information. The Marketing Manual includes information about sponsorship and promotional programs, VIP Pass program, SUPERCOMM Eos Awards, logo guidelines and much much more. The Exhibitors Kit will be available online in January 2009 and the Marketing Manual will be avaiilable online after December 15, 2008.

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4. What is my exhibitor login?

Your exhibitor login is your primary contact’s email address and your password is your company ID. If the primary contact has changed or you do not have your company ID, contact your Account Executive or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

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5. What is the Cancellation Policy?

All cancellations must be in writing. See page 2 of your Exhibit Space and Application contract for complete cancellation registration. For more information, contact your Account Executive or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Cancellation on or after August 1, 2008 but before November 30 — 30% liable
Cancellation on or after December 1, 2008 but before February 28, 2009 — 70% liable.
Cancellation on or after March 1, 2009 — 100% liable.

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6. Can I share my booth space with a partner company?

Per the Application & Contract for Exhibit Space, exhibitors may not assign, sublet or share their exhbit space with another business or firm without prior written approval from SUPERCOMM show management. Contact your Account Executive.

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7. How many badges are allotted to my company?

Exhibitors receive 6 complimentary registrations (badges) per 100 net square feet of exhibit and/or meeting room space. These badges allow access to the SUPERCOMM Exhibit Halls, keynote sessions and SUPERCOMM 2009 Conference Programming. Additional badges are $50 each. Registration for the SUPERCOMM Conference Partner Programs and the SUPERCOMM 2009 Conference Programming will open in January 2009.

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8. How do I register my exhibit staff?

Exhibitor registration is scheduled to open January 2009. At that time, the exhibiting company's Point of Contact (POC) can register their exhibit staff by going to the Registration page and clicking on Exhibitor Registration. If you are the POC for SUPERCOMM 2009 and do not have your password, contact your Account Executive or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Please note: your password will not be available until Exhibitor Registration is open.

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9. What are VIP Passes? I can't find our VIP Pass Code.

The SUPERCOMM VIP Pass program is a free viral marketing service. Passes, which waives the SUPERCOMM registration fee, can be customized with your logo and/or message and assigned Pass code. Exhibitors are encouraged to include the usage of the electronic VIP Passes and Pass code in their SUPERCOMM marketing strategy. VIP Pass codes will be sent to exhibiting companies in 2009.

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10. How do I request Exhibitor Housing?

Information regarding housing registration is sent to exhibitors by Ambassadors, the official housing service for SUPERCOMM. Additional information is available in the Exhibitors Only section of the SUPERCOMM Web site.

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11. When will we receive our badges?

Badges will be mailed starting in April 2009 (you must be registered by mid-May 22, 2009 to receive badges by mail). If you register after the May date, your badges can be picked up at the Exhibitor Registration desk on show site.

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12. Are there booth height restrictions?

Height restrictions are based on booth size; please review the SUPERCOMM Exhibitor Rules and Regulations for complete information and diagrams.

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13. Where can I find information regarding move-in dates, regulations and services?

A basic schedule can be found on the Exhibition Schedule page of this Web site. Complete exhibitor move-in, installation and dismantling schedules, rules and regulations, and utility and service forms are included in the Online Exhibitor Services Kit. For assistance, contact SUPERCOMM Operations at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call +1 703-907-7010.

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14.How do I include/update my company information in the Show Directory?

The Exhibitor Data Collection (EDC) portal will open in early 2009. Exhibitors will receive their login information and instructions, via email, from our partner, BDMetrics. The EDC includes company contact information, short description, new product updates, press releases, company logo and product/services keywords. For assistance, email Elissa Brooks at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

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15. We have a limited marketing budget — what are our options?

Exhibitors are provided with a wide range of marketing tools for SUPERCOMM 2009 — some at no cost! Hold a press conference at the SUPERCOMM Press Center, where hundreds of press and analysts are waiting to hear your company's latest news. Grab the attendees' attention with a banner or sponsorship. Take advantage of the on-the-floor demo theater, SUPERDemo Theater, or nominate your company for the SUPERCOMM Eos Awards. For a complete list of marketing options, download the SUPERCOMM Marketing Manual, which will be available after December 15, 2008.

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16. How do I find out about the latest news and deadlines?

Request to be placed on the Exhibitor Express, our monthly e-newsletter, mailing list by emailing This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . This newsletter is sent directly from show management (email address: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) so please set your spam filters accordingly.

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It's not about "maybe we can try this." At SUPERCOMM 2009, you'll hear a lot of "this is how we're doing it."

“This is a must-attend for anyone in telecom. Just walking the floor here, you find out what’s happening in the industry. You’ll see companies you’ve never heard of before, and it’s typically business-enhancing.”

Jeffrey Gilbert,
CEO, Ziletto Inc.